Customer Service Representative



Industry: Aviation

Occupational Category: Airport

Hours: Full-time, 40 hours per week

Salary: USD 0

Description: Avflight Corporation
seeks a Customer Service Representative.

Customer Service Representative

Exempt/Non-Exempt: Non-Exempt
Benefits: Medical, Dental, Vision, Vacation, holidays and 401k with employer matching program
Employment Type: Full Time
Description: Avflight Willow Run is looking for an exceptional Customer Service Representative to join our team! This position is full-time permanent.


  • Welcoming and providing superior customer service to crew members and passengers visiting the facility
  • Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
  • Communicate aircraft arrivals to line service and complete pre-arrival information from customers
  • Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
  • Ability to work a flexible schedule and work overtime as required
  • Perform other duties as assigned


  • High school diploma or GED
  • Some college and/or hotel/hospitality experience a plus
  • Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
  • Previous retail and/or customer service experience preferred
  • Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching.

Competency/Behavioral Requirements:

  • Must be available for second shift, holidays and weekends if needed
  • Experience in aviation is a plus
  • Must be a self-starter, with the ability to work independently and coordinate requests between departments
  • Must have the ability to multitask; excellent communication and organizational skills.
  • Be pleasant with others on the job and display a good-natured, cooperative attitude
  • Be reliable, responsible, and dependable, and fulfill obligations
  • Strong Attention to Detail and multi-tasking skills

Please apply at www.avflight.com



Educational requirements:

Experience requirements:

Desired Skills:



  • Avflight Corporation provides top-tier employee compensation benefits and a relaxed, team-oriented work environment, including:


Date Posted: 2019-9-8

Please Apply by: 2019-9-24


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