Home AVIATION JOBS Admin/Operations Assistant – Business Development & Strategy Ancillary

Admin/Operations Assistant – Business Development & Strategy Ancillary


Admin/Operations Assistant – Business Development & Strategy Ancillary

Date: 31-Dec-2019


Sepang, 10, MY, 64000

Malaysia Airports Holdings Berhad

Job Description


Assist in commercial matters with business mindset to ensure effective, sustainable and profitable management of commercial business such as site visit, site demarcation, troubleshooting, spot check and others.



  • Provide assistance to tenant to help develop the business through integrated transformation strategies
  • Assist in liaising in ancillary related matters between other Commercial Units.
  • Collecting and extracting monthly performance data 
  • Compiling and extracting sales performance data from commercial management report
  • Assist Project and join Kick‐Off Meetings on site.
  • Assist in prepare reports status (Occupancy & Revenue) on monthly basis
  • Distributing status reports and other periodic report to team members.
  • Collecting information for commercial development for all airports

Key Challenges

  • Understanding the profit margins of each product category to enhance revenue potential
  • Communicates the client’s goals and represents the client’s interests to the commercial team.
  • Provides regular two-way communication between the tenant and team, to provide strong team representation and set proper tenant expectations.
  • Responsible for client communications, conflict resolution, and compliance on tenant deliverables and revenue in terms of business services only (not to include with operational matters).

Working Relationship

  • SE/E of Internal Units within Commercial services
  • Business Planning Unit, Project Management, Contract Management Unit, Customer Experience Unit, Credit and System
  • To ensure management and and operational efficiency to increase commercial revenue and improve customer shopping experience.
  • SE/E of internal divisions within MAHB
  • Internal divisions within MAHB eg. Terminal, PR, Engineering etc
  • Coordination  works as and when require
  • Tenants from various companies
  • Developing total relationship in enhancing sales & service



Commercial Orientation

Customer Centricity

Develops and Empowers

Driving Excellence


  • Positive
  • Forward Thinking
  • Creative
  • Innovative
  • Willing to accept change
  • Win-Win and Teamplayer
  • Proficient in SAP Flexi RE
  • Understanding of terminal operation structure, reporting line & corresponding unit

Relevant Industries


  • Diploma holder with at least CGPA > 2.8



  • Diploma preferably with specialization in Business Administration / Information Technology or equivalent

Additional Information

Open for Malaysian citizen only.
Please be reminded that only online application will be entertained.
Applications should reach us no later than 6 January 2020.
Only shortlisted candidates will be notified.

Job Segment:
Business Development, Operations Manager, Engineer, Sales, Operations, Engineering


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